1. Help & Support
  2. Live Bootcamps
  3. Information for Prospective Students

If I struggle with a concept or homework, can I ask my mentor to hop on a video call to help me?

While our mentors try to be available as needed, when and how they can lend a hand will vary.

In short, no. Our mentors are generally working devs who have full-time jobs themselves, and aren’t paid to provide on-call video chat support for students. But don't worry - we train you in the right way to get your questions answered! You'll learn and practice how to troubleshoot any problem you run into asynchronously via text in our dedicated bootcamp chat channel. You'll need this skill throughout your developer career.

If, during the bootcamp, you fall behind and feel you would benefit from individual tutoring, you can talk to the bootcamp coordinator about options.