If you are unable to focus on your studies and feel you must withdraw from the program, your options depend on which billing cycle you enrolled with:
- Monthly: You can cancel your future billing with your membership and you will not be renewed on your next billing date OR you can pause your membership for up to three months, then you can pick up your studies again at that time.
- One-time: You will be eligible for a full refund within the first 14 days of your enrolment into the program.
If you have purchased a pre-sale on-demand certificate program, then you can request for a full refund any time before the program is released.
Contact support@kodeco.com for assistance.